Canon PowerShot S230 3.2 MP Digital ELPH Camera with 2x Optical Zoom and Coach Camera Case Review
Canon PowerShot S230 3.2 MP Digital ELPH Camera with 2x Optical Zoom and Coach Camera Case Feature
- 3.2 megapixel sensor captures enough detail to create photo-quality 8 x 10 prints and medium-quality prints up to 11 x 14
- Autofocus lens with 2x optical/3.2x digital (6.4x total) zoom
- Included 16 MB CompactFlash card holds 26 images at default settings
- Connects with PCs and Macs via USB port
- Uses proprietary lithium-ion rechargeable battery (included); custom-made Coach leather carrying case
Canon PowerShot S230 3.2 MP Digital ELPH Camera with 2x Optical Zoom and Coach Camera Case Customer Review
I bought this camera almost 4 years ago, and I love it in every way. It takes great pictures, uses a rechargeable battery and is great on battery life. I go about 6 months without having to recharge the battery. I would say I take a medium amount of pictures.
Recently Dec. 2007, I went to go take a picture and the screen was blank with a few purplish lines running through it.. My icons showed up, but there wasn't anything in the LCD. When viewing playback pictures, those pictures show up in the view finder. I recharged the battery and tried again, same thing. For a while, I thought I would have to get a new camera.
I called Canon support (for the other reviewer, I found the number very easy to find, 1-800-828-4040.) After going through their voice prompts, I got a customer service person right away. No wait! Plus, the rep was in Virginia, so there weren't any of the typical issues that happen when customer support is located in India (like HP).
I described the problem, the rep helped me reset the camera, it worked for a few seconds. The rep told me to keep taking pictures for a few more seconds, because the fix may be temporary, and sure enough, the picture went blank again. (IMHO, most customer service departments would try to get me off the phone the second it started working again).
Long story short, there is a service advisory out on this camera, it turns out that the "image sensor" may malfunction. Canon is paying for the shipment back to them and they will fix it for free. No muss, no fuss. It didn't even matter that I had the camera for almost 4 years. This was one of the best customer service experiences I have ever had.
If your camera starts acting up like this, call Canon right away.
**update 1/12/08 ***
Canon was not able to fix my camera so they sent me a BRAND new one, a SD900 , a much much better camera. My camera was not under warranty anymore, but since it was the "image sensor" issue, Canon still covered it. Amazing customer service, very rare these days. They just earned a customer for life.
Cheap Canon PowerShot S230 3.2 MP Digital ELPH Camera with 2x Optical Zoom and Coach Camera Case
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Canon PowerShot S230 3.2 MP Digital ELPH Camera with 2x Optical Zoom and Coach Camera Case
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